Inquiry & contact forms — name, email address, mobile number, travel destination, number of passengers, budget, and any comments you submit through our inquiry form, contact form, or newsletter sign-up.
Phone calls — details you share with our travel experts when you Get in touch.
Live chat — messages you send us through our live chat widget.
Standard technical data such as IP address, browser type, device type, pages viewed, and referring pages, collected via analytics and tag-management tools.
Cookies and similar technologies used to remember your preferences and understand how the Site is used (see Section 4).
To respond to travel inquiries and provide quotes for flights, hotels, vacation packages, and car rentals.
To contact you by phone, email, or WhatsApp about a booking or inquiry you initiated.
To send newsletters and fare-drop alerts, where you've opted in — you can unsubscribe at any time.
To improve the Site's content, performance, and user experience.
To detect, prevent, and address technical issues, fraud, or misuse of the Site.
Service providers we use to run the Site and respond to inquiries, including our form-handling provider (FormSubmit), live-chat provider (Tawk.to), and analytics/tag-management tools (Google Tag Manager).
Airlines, hotels, and travel suppliers, only as needed to process a specific booking or quote you've requested.
Legal or regulatory authorities, where required by law or to protect our rights, users, or the public.
You can ask us to access, correct, or delete the personal information we hold about you by emailing support@thetravelvalley.com.
You can unsubscribe from marketing emails using the link in any newsletter, or by contacting us directly.
You can decline to submit optional information on our forms; some fields are required to process an inquiry.
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